Student expectations for service continue to increase while your resources decline, how does your institution plan to increase student engagement while decreasing costs?
Join us for this webinar to discover how BlackBeltHelp can help you deliver personalized and engaging experience to simplify the student journey and increase student success. The solutions provided by BlackBeltHelp help to reduce administrative costs at your institution while improving results.
The solutions provided by BlackBeltHelp help to reduce administrative costs at your institution while improving results.
Along with your queries (use the comments section), they will discuss:
- → Innovative technologies designed to deliver support to students in the way they prefer
- → Effective ways to reduce/eliminate student support gaps on campus
- → Operate more efficiently while expanding access to 24x7 support
- → How to exceed student expectations through engaging, omnichannel communication
- → Ability to serve both distance and presence-based students with a highly personalized experience
- → Enable student satisfaction rates of 90%
- → Drive up student engagement with first contact resolution rates that exceed 90
Who can attend this webinar?
Vice President of Student Services, Vice President of Enrollment Management, Directors of FA/Admissions/Registration/Student Accounts/Bursar, CTO/CIO, and anyone who is interested in improving the student experience.
