Best Practices for Business Continuity During Pandemic

Join Michael Lyons, CIO from MassBay Community College to discuss strategies and recommendations to support your online campus


As higher education institutions nationwide are considering online instruction to aid in the prevention of the virus spreading, MassBay Community College continues to develop business continuity plans to support its students, staff, and faculty during this outbreak.

Join us for this webinar and learn from Michael Lyons about how to operate efficiently even during these difficult times. He will also discuss how the college is able to resolve the increasing IT and OneStop support demands of the end-users 24x7.

Along with your queries (use the comments section), they will discuss:

  • → Support work from home staff
  • → Support the online classroom
  • → How to work with vendor partners

Who can attend this webinar?

CIO’s, OneStop Directors, VP of Student Services, VP of IT, IT Directors, Director of Student Services, Help Desk Manager, IT User Service Director and Manager, Financial Aid Directors, Admissions Directors and anyone who is interested in improving students experience.



Micky BBH Michael Lyons
Chief Information Officer
MassBay Community College
Tracy BBH Michael Zastudil
Sr VP of Customer Success & Product Development