Unveiling the Secrets of Student Service Solutions through the Remote Helpdesk
January 19th, 2023 | 2:00 - 3:00 PM ET

Ben Roelofs Ben Roelofs
University of Nevada, Reno
Director, User Services,
Office of Information Technology
Michael Zastudil Michael Zastudil
SVP, Customer Success, and Product Management

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Webinar Highlights

  • 24/7 student service availability
  • Effective ways to reduce student support gaps
  • Increased efficiency while reducing IT support costs
  • Access to self-help technology support
  • Simplification of procurement and implementation
  • BlackBeltHelp as a partner

Join us with Ben Roelofs (Director, User Services, Office of Information Technology, University of Nevada, Reno) & Michael Zastudil (SVP of Customer Experience, BlackBeltHelp) to discover the best IT Help Desk Support practices of your neighboring higher-ed institutions.

Who shouldn’t miss this webinar?
CIO’s, CFO’s, VP/Director of IT, Help Desk Managers, IT User Service Directors and anyone who is interested in improving customer experience

Register Now!

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