Webinar Highlights
- 24/7 student service availability
- Effective ways to reduce student support gaps
- Increased efficiency while reducing IT support costs
- Access to self-help technology support
- Simplification of procurement and implementation
- BlackBeltHelp as a partner
Join us with Ben Roelofs (Director, User Services, Office of Information Technology, University of Nevada, Reno) & Michael Zastudil (SVP of Customer Experience, BlackBeltHelp) to discover the best IT Help Desk Support practices of your neighboring higher-ed institutions.
Who shouldn’t miss this webinar?
CIO’s, CFO’s, VP/Director of IT, Help Desk Managers, IT User Service Directors and anyone who is interested in improving customer experience
