As higher education leverages remote and hybrid learning due to the pandemic, Community College of Baltimore County continuously focuses on reducing their student support gaps with BlackBeltHelp’s efficient and cost-effective IT help desk support.

Join us for the webinar to discuss with Andrea Tanner (Senior Director, Technology Support – Community College of Baltimore County) how CCBC transitioned to BlackBeltHelp through a standardized and competitive RFP process for delivering a personalized and engaging experience to students while reducing support costs.

Webinar Agenda:

• ✓ CCBC’s RFP & IT help desk support experience with BlackBeltHelp
• ✓ Effective ways to reduce student support gaps
• ✓ Operate more efficiently while reducing IT support costs
• ✓ BlackBeltHelp as a partner