- Expand student service access to 24/7
- Effective ways to reduce student support gaps
- Operate more efficiently while reducing IT support costs
- Provide self-help technology support
- Simplify procurement and accelerate time to implementation
- BlackBeltHelp as a partner
Join us with Keyan T Williams (Assistant Director, I.T. Support Operations, Cornell University) & Michael Zastudil (SVP of Customer Experience, BlackBeltHelp) to discover the best IT Help Desk Support practices of your neighbouring higher-ed institutions.
Who shouldn’t miss this webinar?
CIO’s, CFO’s, VP/Director of IT, Help Desk Managers, IT User Service Directors and anyone who is interested in improving customer experience