How to Deploy a Successful IT Help Desk
April 13th, 2022 | 1 - 2 PM ET

Keyan T Williams Keyan T Williams
Assistant Director, I.T. Support Operations
Cornell University
Micky BBH Michael Zastudil
SVP of Customer Experience
Micky BBH Dan Miller
Associate Vice President

The Webinar will start in


Webinar Highlights

  • Expand student service access to 24/7
  • Effective ways to reduce student support gaps
  • Operate more efficiently while reducing IT support costs
  • Provide self-help technology support
  • Simplify procurement and accelerate time to implementation
  • BlackBeltHelp as a partner

Join us with Keyan T Williams (Assistant Director, I.T. Support Operations, Cornell University) & Michael Zastudil (SVP of Customer Experience, BlackBeltHelp) to discover the best IT Help Desk Support practices of your neighbouring higher-ed institutions.

Who shouldn’t miss this webinar?
CIO’s, CFO’s, VP/Director of IT, Help Desk Managers, IT User Service Directors and anyone who is interested in improving customer experience

Register Now!

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